Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.
Q: Are all your items handmade?
A: Yes! Every item at Crafty Mama is carefully handcrafted and made to order with love and attention to detail.
A: Absolutely. All of our products can be fully personalized with names, dates, quotes, or even images. Just let us know your preferences when placing the order.
A: Production typically takes 5–7 business days, with a maximum of 14 days, subject to stock availability.
A: Yes, we do! Whether it’s for a wedding, corporate event, or school function, we offer special rates and packaging for bulk orders. Just drop us a message.
A: We’re happy to provide Mockups for bulk orders upon request before final production begins.
A: Please contact us within 24 hours of delivery with a photo of the issue, and we’ll make it right as soon as possible. The original packaging must be intact at the time of return.
A: Yes! Every item at Crafty Mama is carefully handcrafted and made to order with love and attention to detail.
Q: Do I need to make full payment to confirm the order?
A: Yes, full payment is required to confirm the order.
A: Yes, full payment is required to confirm the order.
Q: Can I customize the design, name, or message on a product?
A: Absolutely. All of our products can be fully personalized with names, dates, quotes, or even images. Just let us know your preferences when placing the order.
Q: How long does it take to make and deliver an item?
A: Production typically takes 5–7 business days, with a maximum of 14 days, subject to stock availability.
Q: Do you take bulk or corporate orders?
A: Yes, we do! Whether it’s for a wedding, corporate event, or school function, we offer special rates and packaging for bulk orders. Just drop us a message.
Q: Can I see a sample before confirming the order?
A: We’re happy to provide Mockups for bulk orders upon request before final production begins.
Q: What if my item arrives damaged or incorrect?
A: Please contact us within 24 hours of delivery with a photo of the issue, and we’ll make it right as soon as possible. The original packaging must be intact at the time of return.
